National Standards which the Mental Health Commission has developed or has developed jointly with HIQA
National Standards for the Conduct of Reviews of Patient Safety Incidents
The Mental Health Commission (MHC) and the Health Information and Quality Authority (HIQA) jointly developed these standards to promote improvements in how services conduct reviews of patient safety incidents and intend to set a standard for cohesive, person-centred reviews of such incidents.
Reviews of patient safety incidents involve a structured analysis and are conducted using best practice methods, to determine
- what happened,
- how it happened,
- why it happened, and
- whether there are learning points for the service, wider organisation, or nationally.
These service-specific standards mental health services under the remit of the MHC and for acute hospitals under HIQA’s remit plays an important role in ensuring that the reviews of patient safety incidents are conducted in a transparent way, which enhances the future quality and safety of patient care.
Statement of outcomes
National Standards for Adult Safeguarding
All adults have a right to be safe and to live a life free from harm. Harm can come in many forms, and it affects people differently. But harm always impacts on the rights we are all entitled to enjoy.
The MHC and HIQA have jointly developed National Standards for Adult Safeguarding. Having National Standards for Adult Safeguarding in place allows for a consistent approach to preventing and responding to harm if it does occur. They outline a way of working for health and social care services and support the development of a culture where safeguarding is embedded into practice rather than being viewed as a separate activity.
The National Standards offer a common language to describe adult safeguarding in health and social care services and help people using services to understand what they should expect from a service that is committed to promoting their rights, health and wellbeing and protecting them from the risk of harm.
What is safeguarding?
‘Safeguarding’ means putting measures in place in services to reduce the risk of harm, to promote people’s human rights and their health and wellbeing, and to empower people to protect themselves. Safeguarding is fundamental to high-quality health and social care. The National Standards, provide a framework for best practice in safeguarding adults in health and social care services in Ireland.
Online learning module
The Mental Health Commission and HIQA have developed an online learning module to help front-line staff implement the national standards. The online learning module is hosted on HSELanD in the course catalogue ‘Health & Social Care Professionals’. The course is called: National Standards for Adult Safeguarding: Putting the standards into practice.
You will need to login to HSELanD to complete the course. It is free to set up an account with HSELanD and you do not need to work in the HSE to sign up for an account. If you have any difficulty logging in or locating the course please contact the Standards & Quality Assurance team at firstname.lastname@example.org.
Other Resources to support the standards
- Watch our short animation outlining what adult safeguarding is and how we all have a role to play in reducing the risk of harm and promoting people’s rights, health and wellbeing.
- View a one-page summary poster of the 14 National Standards.
- Read our information leaflet for people using services.
- Watch our interviews with people involved in safeguarding on the importance of these standards to people using health and social care services.
- Read our Frequently Asked Questions about safeguarding
How the standards were developed
Read our Background document detailing the international and national evidence that was used to inform the development of the national standards.
Our Statement of outcomes document outlines the feedback that was received during focus group discussions with people using health and social care services, people supporting and caring for them, as well advocates, and through the public consultation and how this feedback informed the development of the National Standards.
For further information or if you have any questions, you can email the Standards & Quality Assurance team email@example.com or call 01 636 2422 and ask to speak to a member of the team.
Overarching National Standards for the Care and Support of Children using Health and Social Care Services
We are developing Overarching National Standards for the Care and Support of Children using Health and Social Care Services with HIQA. The standards will provide a common language and framework for all health and social care services working with children in order to promote integrated working across services and improve the experience and outcomes of children using these services. The standards will promote clarity, consistency and continuity within and between services, and will focus services on the child first, rather than on the individual service needs.
This is the first time a set of standards are focused on the needs of a whole population across health and social care services. The standards will set out the responsibilities of both health and social care providers when they are working to care for, and support children. Written from the perspective of a child, the overarching standards will help health and social care services to plan for and deliver high-quality child-centred services.
The overarching national standards will apply to all health and social care services working with children, including GP and primary care services, acute services, mental health services, services for children with disabilities, as well as children’s social services. While not all these services are within HIQA’s or the MHC’s regulatory and or monitoring functions, all services should work to achieve compliance with best practice for integrated and child-centred care as set out in the standards.
The MHC and HIQA will undertake extensive stakeholder engagement to inform the development of the standards, meeting with children and families with experience of health or social care services, as well as advocates, front-line staff, management and policy-makers.
You can read our publication 'Evidence review to inform the development of Overarching National Standards for the Care and Support of Children using Health and Social Care Services' here.